Summary
Welcome to Labtech.com – one of the UK's leading laboratory service providers. Our experienced, multi-skilled engineers can service, repair, calibrate and validate a range of laboratory equipment on time and on budget.
Improve the reliability, lower running costs, extend working life AND reduce downtimes of your laboratory equipment with labtech.com
Why Labtech?
- SUPPORT for our customers by our experienced service team from the office and in the field.
- NATIONAL coverage for quick response times.
- FACTORY TRAINED and certified engineers.
- QUALITY accredited to ISO 9001:2008.
- NAMAS & NIST traceable calibration certificate.
- COST SAVINGS available for multi-year contract customers.
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| Service Team | Equipment | Planned Maintenance | Validation | Downloads |
Service Team
If a piece of equipment malfunctions our customer service team listen carefully and act fast to provide complete client satisfaction. We have built our reputation on being customer focused.
We are available Monday to Friday 8.30am to 5.30 pm.
When available an engineer will be sent the same or next day and if you have a contract with us you will always have priority.
To prevent the stress of delays caused by equipment breakdowns you may also be able to hire equipment from us or buy reconditioned units as a back up.
Equipment
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- All types of laboratory refrigeration
- +4 to -150°C
- Thermal Cyclers
- Microplate instrumentation including Tecan
- Centrifuges
- Most makes of Incubators
- Digital microscopes (AMG EVOS)
- Spectrophotometers including NanoDrop
- Live cell imaging systems under shear flow (BioFlux)
- Automated patch clamping (IonFlux)
Planned Maintenance
Regular planned maintenance of laboratory equipment is essential if you want to ensure your research results.
- Benefits include:
- LESS downtime caused by unplanned maintenance & breakdowns
- MINIMISES disruption with priority response times
- EXTENDS equipment life by maintaining critical components
- REDUCES running costs by ensuring maximum efficiency across critical components such as compressors
- PREVENTS problems before they occur
- CONFIDENCE in your research results as variation in storage temperature can affect biological sample viability
- MEETS GLP and other auditory requirements
Labtech offers a range of service options to provide fast, reliable and cost effective support for many types of laboratory instrumentation. We provide top quality service from expert engineers to ensure your equipment is performing within specification and therefore minimize downtime.
There are 3 different levels of service contract to suit all needs:
GOLD
- One preventative maintenance visit.
- Unlimited repairs and breakdowns.
- Priority call outs.
- Spares included.
SILVER
- One preventative maintenance visit
- Unlimited labour cover for all repairs and breakdowns
- Discount off all spares
- Priority call outs
BRONZE
- One preventative maintenance visit
- Reduced labour and travel charges outside of PM visit
- Priority call outs
- Also available:
- Customised contracts
- Special contract packages are available; these can be tailored to a customer's specific needs.
- Group contracts
- We currently hold a large number of group contracts; these are tailored to suit each of the individual departments or sites within the group. They are subject to a substantial discount.
- Multi-Year Deals
labSERVICE Offers
Cold storage refrigeration contracts:
- Set up a contract over more than 2 years with us on your cold storage equipment and get 2 months of it absolutely free. Other benefits include:
- £100 diagnostic fee which includes travel and first 30 minutes diagnostics
- Free replacement consumables
- All calibration certificates and checklists
- Full service history recorded and provided whenever needed
Discount At Point of Purchase:
- 10% discount on all contracts if purchased with equipment.
Thermal Cycler Validation:
- Free thermal cycler validation for all Bronze, Silver and Gold Thermal Cycler contracts.
- Service most makes and models of thermal cyclers.
Tecan Plate Reader Health Checks:
- Maintenance check on Tecan plate readers for just £195
